Returns & Refunds

Last updated: October 7, 2026

We want you to be happy with every order. Because seeds are perishable and depend on growing conditions, our return policy is designed to be fair while protecting the products.

Damaged, opened, or incorrect items

If your seeds arrive damaged, opened, or don’t match your order, contact us within 14 days of delivery with a photo of the affected packets. We’ll send a free replacement or a refund, including the original shipping charge.

Returns of unopened items

Unopened, undamaged seed packets in their original packaging may be returned within 30 days of delivery for a refund, less the original outbound shipping. Seeds that have been opened or planted cannot be returned.

Refund timing

Once your return is approved, refunds are issued to your original payment method within 5-10 business days. If the refund is not yet visible, please allow a few extra days for your bank or card issuer to process it.

How to request a return or refund

Email [email protected] with your order number, the item(s), and a short description. We’ll reply within 2 business days with next steps and, if applicable, the return address.

Refunds & taxes

Refunds are for the product amount paid. Voluntary returns of unopened items are refunded less the original outbound shipping; damaged or incorrect items are fully refunded including shipping. Any sales tax collected on the returned item is refunded proportionally.